Support
Last updated November 12, 2026
Email support@barterpilot.com. A person reads every message.
Getting help
- Something not working? Choose "Report a bug" in the menu. It tells us which page you were on, and you can add a screenshot.
- Include your username and, for a trade, the item names. Never send your password.
- A problem with a trade: open a dispute on the trade first, so the details are attached.
- A listing, message or member that breaks the rules: report it from its menu.
- If you're in danger, call 911 first.
Your account and data
Delete your account from your settings. To get a copy of your information, or have it corrected, email support@barterpilot.com. The Privacy policy explains what we keep.